About Delivery

Furniture Items - Definition

  • Furniture items includes large bulk furniture items ( Sofa/TV Shelf/TV Board/TV Side Board), small regular furniture items (Chair, Floor chair, Hammock, stool, stand mirror..etc) and Rug.  

Delivery Charge

Net Purchase AmountOver $3000Below $3000
Delivery ChargeFree$250 (VIP HK$125)

Staircase Fee / Assembly Charge / Old furniture dumping

  • Staircase fee $80/Floor (VIP 50% Off) - You can select it in shopping cart page
  • Assembly charge - $300 (VIP 50% Off) - You can select it in shopping cart page
  • Dumping - $350 (+Dumping T&C) (VIP 50% Off) - Please contact customer service
  • Sofa is free from assembly charge

Delivery Area

  • We do make home / business address deliveries to Hong Kong, Kowloon, major New Territories areas, Tung Chung, Ma Wan and Discovery Bay. 

Delivery date & time

  • Your order will be normally delivered to you in 7 to 11 business day, subject to change due to demands. Once the order had been placed & confirmed, we will contact you to arrange delivery date and time within 1-2 business day (through whatsapp). If you are not available on arranged delivery date and time, please kindly contact us.

Storage Fee

  • Under our company’s free furniture warehouse storage, your furniture order will be required to be delivered in 30days, since the day once the online order had been placed and confirmed. If over the designated period of delivery, your online purchase order will be cancelled and we will contact you by e-mail for the refund arrangement.

Delivery Acceptance

  • Customer is required to check the product quantity and condition after delivery company unpacks all the packaging. If customer rejects to unpack your purchased items, we reserve the right not to accept any claims on product damage, defects and quantity variance thereafter. Once your parcel has been signed for you will be responsible for any damage to or loss of your items.

Assembly service

  • Our assembly service does not include any wall mounting or renovation works. Ad hoc assembling service will not be provided if customer did not request when placing order. Should customer decided to have such service after arrival, customer should visit our shop and settle the related charges, and such service will be arranged on another agreed date.