RESPONSIBILITIES 
  • Assist day-to-day order processing and online shop operation
  • Assist in follow up customers online enquires and after-sales support services
  • Maintain and update content of e-commerce platforms including product information, product grouping & marketing Campaigns etc
  • Plan, develop & maintain well-designed and organized category page / editorial landing page to optimize exposure of focus products on website and search engine
  • To coordinate with Marketing on selection of products for all marketing material, also involve in the marketing calendar planning process, ensuring the right merchandise is featured at the right time
  • To analyse traffic, key metrics, sales to develop product recommendations strategy to increase sales and conversion

REQUIREMENTS 
  • Minimum 2 years of experience in working on e-commerce operation, preferably in luxury / fashion / beauty / household product retail industry
  • Bachelor's degree holder or above in E-Commerce, Digital Marketing, Business Administration, or relevant disciplines
  • Previous experience work on CMS
  • Attention to details and patience in processing large amount of information, i.e. product categorization
  • Strong communication and interpersonal skills
  • Care deeply about the brand experience and have a customer-first mentality
  • Strong in driving results and constantly improving ways of working

JOB OFFER 
  • End of year payment
  • Medical Benefit
  • Birthday Leave
  • Marriage Leave
  • Study Sponsorship
  • Staff Discounts
  • 5 Days work
  • Location : Kwun Tong

Interested applicants, please send your application letter with FULL RESUME, PRESENT AND EXPECTED SALARY and DATE OF AVAILABLE to Francfranc Hong Kong Ltd via e-mail: hr@francfranc.com.hk

(Please quote Job Ref.: E-Commerce Officer)

All information collected will be used for recruitment related purpose only and will be treated in strict confidence. Applicants who are not notified within 12 weeks may consider their application unsuccessful. All applications will be retained for maximum 6 months and will be destroyed.